Well, I was interviewed by Newstalk 1160 as planned.  It was actually a great experience! I was interviewed by Jeff Davis, the station’s General Manager and also the host of “Atlanta’s Business.”  Jeff was an excellent host who made it easy for me to be on the radio.  We discussed the importance of careful hiring practices in a service industry that requires us to send plumbers in to people’s homes every day.  Jeff had done  his research and understood the importance of background checks, drug tests, valid plumbing licenses, and continuous customer service training for our employees. His research made it so much easier for me to discuss those topics with him. I was still very nervous of course and I think you can hear that in voice.  You can judge that for yourself by clicking on the link at the top of the post and listening to the interview.

Do you like this video?  If you do, post a comment here and I’ll post a couple more of these videos over the next few weeks.

Master Plumber Ken Johnson Leaving for Missionary Trip to Africa

We are both sad and proud today.  Sad because our Master Plumber, Ken Johnson has taken a year-long leave of absence.  Proud because he is going on a church mission to provide clean drinking water to remote villages in Africa and South America.  Ken and his team will drill wells, install pumps and run piping to a central location in each village. Electricians on the team will install solar electric panels to power the pumps.  We will miss Ken a lot but we are happy to say he did a great job for the last 3 years helping us to train our plumbers to our high service standards so our customers will still be well taken care of during his absence.  Please join us in wishing Ken well as he serves his church’s mission during the coming year.

The team takes its name from the picture of a pair of Ruby Red Slippers that is prominently featured on the blog page of Caroline Kulinski.   Caroline, who has MS, is the founder and leader of the Wearing Red Shoes team, which has grown from 23 people 3 years ago to over 100 now.  The team raised the most money in the entire state this year and Atlanta Plumbing Plus was proud to be a participant in their efforts.

You can read more about Caroline and her efforts to combat MS at http://wearingredshoes.blogspot.com.

And you can check out more pictures of the Walkathon at http://www.kodakgallery.com/gallery/sharing/shareRedirectSwitchBoard.jsp?token=791732058407%3A28637168&sourceId=533754321803&cm_mmc=eMail-_-Share-_-Photos-_-Sharee

Or, make a donation at the MS website: http://nationalmssociety.org/goto/wearingredshoes

Atlanta Plumbing Plus. A+ Service. Satisfaction Guaranteed.

Our great, right-hand man, Master Plumber Ken Johnson quickly responded.  He said, “When we pull up to a home and see the garbage can at the bottom of the driveway and we bring it up the driveway for the customer, that’s a Plus.  Or, when we take dog biscuits to a home to make friends with the family dog before we begin our work, that’s a Plus.  And, when we take the time to lay down mats and drop cloths to protect the customer’s home and then clean up the entire work area when we are done, that is really a Plus.  Most plumbers leave a mess behind when the leave.”

Ken said it all.  Maybe the Plus doesn’t make sense when you first see it, but it certainly does once you get to know our plumbers.  Or if you read our “Customer Bill of Rights” or “100% Satisfaction Guarantee” on our website.  If you have an opinion about our company name or would like to suggest an appropriate name change, just post a response here.

Our plumbers love a challenge, especially Master Plumber Ken Johnson.  Ken did some research and found two great toilets that proudly carry the “Made in America” label.  They are the Mansfield toilet and the Toto Drake II toilet.  In fact, the Toto Drake II is made right around the corner in Newnan, Georgia.

Yesterday, one of our customers purchased the Drake II and Master Plumber Ken installed it.  It felt great telling the customer that the toilet was made locally; and, that it would conserve water and qualify for the Metro Water District’s Regional Toilet Rebate Program; thus saving the customer money up front and on his ongoing water bills.  It doesn’t get any better than that when it comes to saving money and putting the country back to work.

If you have a story about “Buying American” we’d love to hear from you.

Mention Our Plumbing Award - Get $25 Off Plumbing Service

We did it again!  Atlanta Plumbing Plus has just been awarded the Angie’s List Super Service Award for 2010! And, this year we won in two different categories: Plumbing and Water Heaters.  These special awards are given to companies that provide exemplary customer service AND do a great job in their field of expertise.

These awards can’t be bought.  They can only be earned based on the number of customers who post positive reviews about a company on the Angie’s List website.  That means our customers, gave us this award by posting so many great reviews.

We want to say “Thank You” by giving something back to our customers.  For the rest of this year, we will take $25 off your plumbing bill every time you use our services.  Just print out the coupon to the right and give it to your licensed Atlanta  Plumbing Plus plumber when he arrives at your home.

Remember, your plumber may look like an ordinary guy to you, but this Superhero saves lives, prevents diseases, and builds a greener world.