When I took over this plumbing company it was already called Atlanta Plumbing Plus. I thought I would use the “Plus” as part of an expansion plan:  “Atlanta Plumbing Plus Electrical” or “Atlanta Plumbing Plus Heating and Air”.  I quickly learned, however, that it takes a tremendous amount of time and energy to run a plumbing company with a high-level of plumbing quality AND great customer service.  So, I decided to postpone any expansion plans.  That left me with a question “What does the “Plus” stand for?  I asked our plumbers what they thought about a name change and what they thought the “Plus” stood for.

Our great, right-hand man, Master Plumber Ken Johnson quickly responded.  He said, “When we pull up to a home and see the garbage can at the bottom of the driveway and we bring it up the driveway for the customer, that’s a Plus.  Or, when we take dog biscuits to a home to make friends with the family dog before we begin our work, that’s a Plus.  And, when we take the time to lay down mats and drop cloths to protect the customer’s home and then clean up the entire work area when we are done, that is really a Plus.  Most plumbers leave a mess behind when the leave.”

Ken said it all.  Maybe the Plus doesn’t make sense when you first see it, but it certainly does once you get to know our plumbers.  Or if you read our “Customer Bill of Rights” or “100% Satisfaction Guarantee” on our website.  If you have an opinion about our company name or would like to suggest an appropriate name change, just post a response here.